Privacy & Cookies

The Hyman Group LTD; Leonard Dews Company Number: 00333916

Registered Address: 18 Church Street, Blackpool, FYI 1EW

Leonard Dews is committed to preserving the privacy of all visitors to our website at www.leonarddews.co.uk. Please read the following privacy policy to understand how we use and protect the information that you provide to us.  

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.  

Our ICO data controller number is:

The legal basis for which we hold your data falls under The General Data Protection Regulations (GDPR) (as amended or superseded).

Leonard Dews will only process personal data in accordance with the applicable rules of this privacy policy.

INFORMATION THAT WE COLLECT FROM YOU

When you visit, register or order products or services on www.leonarddews.co.uk you may be asked to provide certain information about yourself including your name, contact details and credit or debit card information. 

We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.  

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

Data is also collected via our Blackpool store during the process of a sale, an enquiry or through our data collection cards

DATA COLLECTED

·          Name

·          Contact information including address, phone number and email address

·          Demographic information such as postcode, preferences and interests

·          Other information relevant to offers

USE OF YOUR INFORMATION

Your information will enable us to provide you with access to all parts of our website and to supply the goods or services you have requested.  It will also enable us to bill you and to contact you where necessary concerning your orders.  We will also use and analyse the information we collect so that we can administer, support, improve and develop our business. 

In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services.  Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you.  If you change your mind about being contacted in the future, please let us know.  

DISCLOSURE OF YOUR INFORMATION

The information you provide to us may be accessed by or given to third parties some of whom may be located outside the European Economic Area who act for us for the purposes set out in this policy or for other purposes approved by you.  Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.  We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you. 

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you.  They may contact you by e-mail.  If you change your mind about being contacted by these companies in the future, please let us know at enquiries@leonarddews.co.uk.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.  

Countries outside the European Economic Area do not always have strong data protection laws.  However, we will always take steps to ensure that your information is used by third parties in accordance with this policy.  

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent. 

SECURITY AND DATA RETENTION

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.  We will retain your information for a period of six years, or as long as the law requires.

It is possible to opt-out at any time by clicking the link at the bottom of all email marketing or contacting the store via:

By Post:

Leonard Dews Jewellers

18 Church Street

Blackpool

FY1 1EW

 

Or by email:

 

dataprotection@leonarddews.co.uk

Or by telephone:

01253 754940

ACCESSING AND UPDATING

As a customer of Leonard Dews you have the following rights set out under GDPR:

·          The right to be informed about the collection and use of your personal data.

·          The right of access to your personal data.

·          The right to rectification of your personal data.

·          The right to erasure of any data we may hold.

·          The right to restrict processing of your data.

·          The right to data portability.

·          The right to object.

·          Rights in relation to automated decision making and profiling.

You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date.  If you wish to do this, please contact us at dataprotection@leonarddews.co.uk.

You also have the right to make a complaint to the ICO should you believe we are in breach of the regulations set out by GDPR.


CHANGES TO OUR PRIVACY POLICY

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

CONTACT

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to dataprotection@leonarddews.co.uk.

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